

We have invited law enforcement officers and community members to come to the station to watch our story on Distracted Drivers BEFORE it airs tonight. After they watch the story the panel will review and discuss the story amongst themselves and on their personal social networks. The discussion will be broadcast live on Ustream allowing more participation from those who watch. This is one of the news collaboration projects of which I’ve been writing. Those on the panel will become supplemental resources to the story, from the personal stories that are shared to those that know the law. They have each agreed to turn to their social networks to discuss the story. They will be resources to all of their followers. I will refer viewers to them.
No, we will not show the story during the Ustream broadcast. We do share our promo videos of the story so those who are joining the conversation outside of the panelists will have an understanding of the story. The conversation that will happen becomes the word of mouth advertising we hope will influence someone to turn on the news to watch the story that created all the chatter.
The conversation has already started as several of the participants have started talking about it on a blog, Twitter and facebook. Even if we don’t get any viewers out of this, our brand is reaching people that we may not ever turn to us, or have turned away from us. Consistent collaborative efforts like this will connect our brand in the long-term.
Such a panel and live broadcast make sense as Distracted Driving is state and national issue. Even Oprah has taken the issue to task. Families in Colorado have been tragically affected by accidents caused by distracted drivers. The issue lends itself to conversation.
The way the story is done and the resources we used are not things we need to keep hidden from the competition. The promotion for the story started to run yesterday. We know other stations have already produced stories along the same lines because it is such a big issue. We do want to make ourselves stand out from the competition though, and this live panel discussion is one way we can do this.
Other stories don't lend themselves to such extensive efforts. I've discussed Dr. Robert Forto's collaboration with us on a story last week. A large panel discussion on canine dementia, or overall pet health concerns, wouldn't have worked. We didn't rely just on Robert's efforts though. During the afternoon newscasts we hosted an Interactive HelpCenter with two veterinarians who discussed pet concerns on the air with Reporter Suzanne McCarroll, as well as answered questions from viewers live or through our web chat, facebook and Twitter.
There are many ways news collaborations can take shape. One model is not the answer. Flexibility is the answer. You should think of what the story incorporates and which of your audience members will relate to it the most. Then decide what methods are best to reach that audience. Don't be surprised if the answer has nothing to do with social media. Sometimes traditional promotional efforts are the best.
We have two more collaborations for stories next week. Each is different. One involves pure review and reaction of an investigative story where the two people we've asked to join us will take their opinions to their social networks, including a Ustream show. The other incorporates a panel and Interactive HelpCenter rolled into one to provide tips and resources on the most complained about industry in the state.

“Social media have turned the world into one big living room. The future belongs to those who pull up a chair.”The question becomes how do we use social media to help the news like it helps some Primetime shows?
Friday Dr. Robert Forto posted a blog that shared his thoughts, insight and personal story in reaction to watching a story that aired tonight. We invited him to come to the station the day before the story was on the news. We asked him take the story to his social networks, website, and/or blog in any way he felt appropriate. We did not ask for any editorial control in any way he chose to share his reaction and opinion on the story.
Collaboration is exactly what we've been doing. From the surgery shared live through Twitter to the Join the Conversation campaign to the Interactive HelpCenter we’re collaborating with the public in our news coverage. However, all this has been done live at the moments news is happening, or reactionary after it’s begun.
I check out my Twitter lists occasionally to catch up on what I’m not live searching. Hootsuite syncs with your Twitter lists which makes it a great tool to get a good glimpse of many lists at once. Hootsuite also updates the lists automatically so my lists become my active searches.
For Twitter specifically I use Twitter lists and searches to help monitor conversations where my name or the station could be mentioned. For example, I use Seesmic at the station and have several live searches running at all times. All the searches I run are done without the hashtag or the “@”, i.e. search for “cbs4denver”. Sometimes people forget the “@” or when stating criticism purposely leave it off. (Personally, I think that’s the coward’s way of handling it. If you’re going to criticize direct it at me or at the station so there is the chance to respond.)